Orders in before 4:30 PM EST Monday to Friday are usually sent out the same day if the item is stock!
Although we attempt to ship all orders as quickly as possible, it may take a few days to ship your order out if it is a special order item. Please advise us immediately if your order is time sensitive, and must ship on a specific date. We also offer expedited shipping through our online checkout. Please note that this speeds up the shipping time but does not guarantee same day shipping so please contact us with urgent orders at [email protected]
Unless otherwise requested, we ship orders via the United States Postal Service, UPS, UPS Mail Innovations, FedEx, or DHL. Please note that orders shipped by the Postal Service may not require a signature confirmation, so we suggest that you choose an expedited shipping option for your shipment if you prefer an extra degree of protection. We provide tracking numbers for all orders shipped.
It is your responsibility to confirm that you received all of the items as indicated on your packing slip. Failure to report shipping discrepancies within five days prevents us from accurately problem-solving the issue, and variances reported after five days will not be credited regardless of circumstances.
If products are being purchased for purposes of export, you must obtain from the federal government certain export documentation before shipping to a foreign country. In addition, manufacturers' warranties for exported products may vary or be null and void.
If you export the products, you must comply with all laws and regulations of the United States, France, and the European Union governing embargoes and sanctions, and obtain all licenses, shipping documentation and authorizations required for the resale, export or re-export of products, and to supply evidence thereof to ELECTRONIC PRODUCT SOLUTIONS®, LLC upon request. You agree that you shall not (i) supply the products to any natural or legal person, organization or entity ("Prohibited Party") that is subject to embargo, sanction, or other similar restrictions, including but not limited to denied parties status, by the United States, France, or the European Union ("Restrictions"), (ii) export or re-export the products to a banned country, or one which is subject to Restrictions, without having obtained all necessary authorizations from French, European or American authorities, (iii) export or re-export the products for the purpose of using them in sectors that are banned or subject to Restrictions (iv) export or re- export to, or engage in financial transactions with, any such party, organization or entity, or to any Prohibited Party, organization or entity with regard to which there is credible reason to believe that they fail to fully comply, or intend not to comply, with the Restrictions.
We regularly supply international customers. We use generally use the US Postal Service to ship standard packages and FedEx for expedited items. Please note that due to foreign restrictions, we may be unable to provide proof of delivery or tracking information to some countries. In these cases we will provide you with a proof of shipment, and you agree to not hold Micro SATA Cables responsible for the delivery of the goods.
We will make every attempt to advise you of such issues before we ship your package. Of course we will advise you if we are unable to ship your order to your location. The International customer is responsible for paying any duties, customs or tariffs on the product when the product arrives in your country. We will charge your credit card in US Dollars.
We gladly accept PayPal, Visa, MasterCard, American Express and Discover. When making a payment through our website your payment is verified once the order is complete and you receive an order confirmation. At that time your order begins to process. If paying directly via PayPal, your order may be held up in your funding source needs to be verified by PayPal. We also can accept purchase orders for large orders to established customers. To inquire about a purchase order please contact us here.
Sales Tax: Sales tax is assessed AS REQUIRED BY APPLICABLE STATE LAWS. No tax will be assessed to resellers that submit current resale certificates from the appropriate state or to tax-exempt businesses that submit a current tax-exemption form from the appropriate state.
Our website uses Comodo Positive SSL encryption for all transactions and is hosted at a 100% PCI Compliant facility. We do not store credit card information.